Policies & Requirements
Pet Pre-Entry Evaluation
Because we are a high-care pet resort, a Pet Pre-Entry Evaluation is required prior to entry for any service we provide. Each pet is evaluated physically and temperament checked before being accepted for boarding, daycare or grooming services. All American Pet Resorts reserves the right to deny services to any pet we deem unhealthy or unsafe to our staff and other guests. Pre-Entry Evaluations are done between the hours of 8 AM and 6 PM Monday through Saturday.
Vaccinations & Preventative Care
In an effort to ensure that all pets entering the pet resort are healthy, we require that every pet have the following up-to-date vaccinations and preventative care:
- Distemper/Parvo Virus
To protect your pet further, we recommend year-round flea and tick preventative as well as heart worm according to the schedule recommended by your veterinarian.
Written verification of up-to-date vaccines is required from your vet before entering the resort.
- Monday-Friday: 7am – 7pm
- Saturday-Sunday: 9am – 6pm
Boarding Check In & Check Out
CHECK IN is available anytime on the day of drop off and CHECK OUT is anytime BEFORE 12pm on the day of pick up.
Extended CHECK OUT is available until 6pm for $17.
Check in and check out are available 24-hours per day, for an additional fee. Please let us know in advance if you require after hours check in or check out.
Our lobby is closed for all major holidays. We will re-open during normal lobby hours the day after the holiday. Rest assured, we are still here having a great time with your loved one around the clock.
After Hours Service
We know that you have missed your pet and want him home with you as soon as possible when returning from travel or work. That is why you may schedule reservation-only after hours service. Please contact us during lobby hours to arrange 24 hour service. For the safety and security of our guests and staff the Resort is locked every night.